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Company
News
Molded Plastic Spools and Reels
Packaging the product in a saleable size and shape has always been a real
challenge to manufactures. Manufacturing engineers tended to worry more
about the processes of production than about the package. Now some industries
have people whose job is package engineering. Presently, the use of plastics
as a means of packaging products in an ever-growing application for that
material in many shapes and sizes.
Back in the years 1967, Dustin Hoffman played the Graduate in the classic
movie of the same name. The one word "Plastics" was confidentially
given as the password to a promising career.
At that time, not all applications met with success. Some gave the material
a bad name. Continued progress in developing new compounds and techniques
of manufacture have changed that.
There are so many corners of the plastics industry. It is hard to imagine
that any one company could fill them all. The trick seems to be to find
a niche in the overall market and go for it.
We see in the Company Profile section of the July 2005 of this publication
that thirty years ago David and Dorothy Chiorgno started a company, now
two corporations - Pittsfield Plastics Engineering, Inc. (PPE) & Precision
Spools, Inc.
The location is Pittsfield, MA, USA. The profile says this city is known
as the "Plastics Capital of North American." That is reminiscent
of Detroit, MI, USA being the auto capital and Akron, OH, USA the rubber
(now polymer) capital.
Pittsfield has a high concentration of technology, resources and trained
employees. The niche that this husband and wife team of Dorothy and David
chose was the design and manufacture of injection molds for plastic. Their
company has grown with the industry. Success in one niche led to moving
into others. For customer's that have a product design they wish to have
injection molded, the talent at PPE can design and develop the mold. This
led to the need for an injection machine for tryout and then to moving
from prototype through final decoration, assembly and packaging. Now,
the company will delivery to meet its customers' needs or their "zero
inventory" (JIT) production schedules.
Then came the state-of-the-art-injection molding facility. So now there
is a full-service plastic injection moldng company. It provides high capacity,
fast turnaround production of injection molded plastic parts, and custom
designed molds.
In 1998, the Chiorgnos were ready to sell the business. They would stay
around a while to help in the transition to new owners. They still come
in.
Tom Walker, now President and some associates bought the business. He
has a team of talented people with extensive experience in the industry.
Included on the team is Peter Olsta, a man well known in the plastic reel
industry.
With all that talent and equipment, it is natural that the company has
developed product lines. These are made and marketed by Precision Spools,
Inc., and include plastic spools, bobbins, reels, dye tubes, tape cores
and covers. Wire and stranded material are thus packaged.
Peter Olsta says, "PPE can decorate your reels with your mark of
distinction. Think of the lesson of vodka marketing. Different brands
have similar taste, but the decoration on the package and bottle sets
them apart."
Despite the wide range of standard spools and reels produced by PPE, the
company has been alert to the suggestions of their customers and have
developed new designs that perform better.
Tom Walker says, "Our two new designs of standard wire reels came
from a re-engineering to address the market's concern for flange chipping
and breakage. We incorporated an extra row of ribs in the 11.75"
x 7" (300 x 180 mm) and added six more ribs to the 8" x 6"
(200 x 150 mm) to create a stronger flange in these HIPS (high impact
polystyrene) or ABS (acrylonitrile butadiene styrene) reel designs. This
has been proven to enhance both in-process and shipping reel performance
for our customers. Demand has been phenomenal."
A new niche for PPE is the Conduit Repair Kit. Two halves of plastic tubing
are cemented to leaking underground cables. A Boston lady's dog wouldn't
have had scorched paws when it stepped on a manhole cover that was electrified
if the leak had been repaired with such a kit.
Customer Driven
Pittsfield Plastics making inroads in textile industry
By Devin Steele
Pittsfield, MA - There's customer driven - and then there's customer
driven.
When a principal of a company drops everything and
drives eight hours to meet a potential client, that's being customer driven.
Ditto when a company co-owner delivers products in
a pickup truck - through the snow, no less - so a customer's production
schedule isn't interrupted. Or when a company turns around a new order
for 2,000 units - which had to be developed and produced - in only two
days, eight weeks sooner that the customers' current supplier could deliver.
So go ahead and put Pittsfield Plastics in the customer
driven category. To illustrate their willingness to go out of their way
for clients, the company's principals recently recollected those and other
stories that have helped put them on the path to unprecedented success.
The difference between a company that's growing
and a company that has become stagnant is where it's focused," said Duncan
Cooper, who co-owns Pittsfield with Tom Walker and Tom Holmes, "and we
are focused on the customer."
So much so that the full-service molding company, since being bought
by that trio in late 1997, is seeing its business take off dramatically.
Each month this year, the firm has turned in sales numbers higher that
the comparable month last year. Cooper said.
A big reason for Pittsfield's recent surge: It has
trained its eye on the textile industry, for which it supplies dye and
take-up tubes, spools and bobbins.
This small operation, nestled on a winding road in
the Berkshire mountains of far Western Massachusetts, has made such strides
in the industry over the last several months it is looking to expand its
operations some where down South - in the heart of textile country.
"When the time warrants, we will be down South," said Walker.
Already, the company has hired a Southeast
sales manager, Doug Leonhardt, based in Union, S.C.
The story of this 30-year-old operation is unique:
Three men with a vision and business savvy buy a well-run, family-owned
company, retain the previous owners and personnel and build upon that
solid foundation with an assortment of new ideas.
They believe their initiatives will pay off, they
say. Among them: doubling their staff to 55, investing $1.2 million in
the company to upgrade machinery and expand capacity and product line,
increasing its marketing strategy, shoring up employee benefits packages,
upgrading computer systems to Y2K compliance and overseeing a successful
ISO-9002 certification.
Each measure, the owners say, is occurring for one
reason: customers. "We respond to what the customer wants and I think
that's what makes us successful," Cooper said.
David Chiorgno designs molds from "Command Central"
Good Marriage
The Pittsfield story began about three decades ago,
when David and Dorothy Chiorgno (say Kee-OR-no) opened that firm here,
in a region that has become known as "the plastics capital of the world"
- an area concentrated with plastics operations that boast high technology,
resources and employee training. The business began as an injection-molding
company and grew with the state of the industry by expanding its focus
to include manufacturing spools and reels.
When Walker, Cooper and Holmes began looking at buying
a business about three years ago, they put Pittsfield on their short list
because of its reputation for quality, service and customer support, Walker
said. But when they called David Chiorgno to see if he was interested
in selling, he gave them a "big, flat no," Walker recalled. But the trio
finally convinced Chiorgno that such a purchase would be good for all
parties involved and the deal was done in December of 1997.
"As a family organization, we were all comfortable,"
said Chiorgno, 65 who holds a minority interest in the company. "But the
more I thought about it, the more I realized that I didn't want to be
running the whole company when I was 70. It looked like a good fit because
we had a marketing guy (Walker), a finance guy (Cooper) and (Homes) in
the distribution/logistics business. I'm happy with the arrangement."
The "arrangement," of course, included keeping Chiorgno,
his family and staff intact.
"Usually when somebody comes in and buys a company,
there's a big house-cleaning party, " Walker said. "But our marriage has
worked out fine. Everybody's here, everybody works together, works as
a team. We have fun, too."
And Chiorgno, who began as a mold-builder, is in
his element. As supervisor of the tooling department, he is in charge
of creating and enhancing products in that state-of-the-art- area, in
addition to handling plant engineering projects.
Walker calls Chiorgno's office "command central."
"This is his love," Walker said. "When it comes to designing molds, David
is a god."
And you won't get any denials from Chiorgno. I'm
doing what I enjoy doing," he said.
Meanwhile, his wife Dorothy serves as administrative
manager, daughter Donna Virgilio is finance officer; son-in-law James
Virgilio oversees maintenance and processing and Brother Ronnie Chiorgno
works in the tooling area.
The transition to new ownership and management was
smooth, said Donna Virgilio. "They came in and said "whatever you've been
doing, deep doing it the same way," she said.
Steve McCuin, general manager, said the management
team has impressed him.
"We've gone through a lot of very proactive changes,"
he said. "One of the important things is that we keep the lines of communication
open with all of our employees and we get them involved in different projects
that can help us run more efficiently and also help the customer. The
owners want everyone involved.
"It's a family-type atmosphere and it's great teamwork
and that's what it takes. It's a good situation."
Pittsfield
earned its ISO-9002 certification in only a year, as employee Ron Hoisington
proudly displays.
Continue
article on page 2
Copyright 2008 Pittsfield Plastics Engineering
Inc., Precision Spools Division
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